Personal information provided by customers
The Company may request that customers provide personal information such as their name, address, date of birth, gender, place of employment, department, job title, industry, occupation, telephone number, and email address for the purpose of providing information regarding the Company’s products and services.
In addition, depending on the nature of the customer’s request, the Company may request other types of personal information not listed above in order to respond appropriately. In such cases, except for information designated as required, the provision of personal information is voluntary and based on the customer’s own discretion.IP Addresses and Cookies
The Company may collect IP addresses used when customers’ computers connect to the Internet for the purpose of administering and maintaining this website.
IP addresses collected on the Company’s web servers are used solely for purposes such as preventing unauthorized access, identifying and resolving issues in the event of system failures, and ensuring the proper and secure operation of the website. The Company does not use or disclose such IP addresses in a manner that directly identifies individual users, except as permitted or required under applicable laws and regulations.
The Company may also collect information regarding users’ access to and use of the website. Such information is not used or disclosed to identify specific individuals. However, where the Company determines it is necessary to protect the website or its users, measures may be taken that involve identifying an individual through IP address information, to the extent permitted by applicable laws.
The Company may use cookies and similar technologies to enhance user convenience and improve the quality of its services.
Cookies are used to facilitate more convenient use of the website, such as by enabling users to access content more efficiently upon subsequent visits. Cookies do not, in themselves, typically contain information that directly identifies individuals, and are not intended to infringe upon user privacy or adversely affect users’ devices.
Users can configure their browser settings to refuse all cookies or to notify them when cookies are being sent. Please note, however, that certain features of the website may not function properly if cookies are disabled.SSL (Security)
To help ensure the security of personal information transmitted by customers through this website, the Company uses SSL (Secure Socket Layer), an industry-standard encryption technology for communications over the Internet.
When customers use a browser that supports SSL, personal information transmitted to and from the website is encrypted during transmission.
While the Company implements such security measures to protect personal information, it does not guarantee absolute security of data transmission over the Internet.Purpose of Use of Personal Information
The Company uses personal information it has collected for the following purposes:
- To provide products and services and related support
- To respond to inquiries received from customers
- To provide information about new products, services, exhibitions, and other Company-related information
- To use as reference data for improving and enhancing products and services
- To identify and contact customers as necessary for business purposes
The Company will not use personal information beyond the scope of the above purposes or any purposes agreed to at the time of collection, except as permitted or required by applicable laws and regulations. If it becomes necessary to use personal information for purposes other than those stated above, the Company will notify the individual in advance, as required by applicable laws.
Customers may choose not to provide personal information at their own discretion. However, please note that in such cases, certain services (including responding to requests for samples or information) may not be available.
The Company may use personal information in combination with information already held by the Company or information lawfully obtained from third parties, including business partners, to the extent permitted by applicable laws and regulations.Provision to Third Parties and Secondary Use
The Company will not disclose or provide personal information received from customers to any third party, except in the following cases:
- Where the handling of personal information is outsourced, in whole or in part, within the scope necessary to achieve the purposes of use, such as for sales, delivery, support, product information, or payment processing (e.g., providing names and addresses to shipping carriers for the delivery of materials, or providing necessary information to distributors when requests are made through them)
- Where the individual has given prior consent to the disclosure or sharing of their personal information
- Where it is deemed necessary to protect the rights, property, or services of the Company or other customers due to a violation of terms of use, guidelines, or other rules
- Where it is necessary to protect the life, body, or property of an individual and there is an urgent need to do so
- Where disclosure is required or permitted by applicable laws and regulations
Use of Third-Party Services
The Company may use third-party services in order to improve its products and services and to provide appropriate information to customers.
Where the Company obtains data through such third-party services and uses it in association with personal information, the Company will do so only after obtaining the prior consent of the individual, to the extent required by applicable laws and regulations.
Third-party service providers may collect user information independently. Any information collected by such third parties will be handled in accordance with their respective privacy policies and terms of service, and the Company does not control such handling.Management of Personal Information
The Company implements appropriate data management measures to prevent the loss, destruction, alteration, or unauthorized disclosure of personal information provided by customers in connection with the use of this website.
The Company assigns a responsible manager for the handling of personal information and ensures that such information is managed appropriately.
In addition, the Company takes reasonable technical and organizational measures for personal information databases and conducts awareness and training activities for employees in order to help prevent the loss, falsification, or leakage of information.
Where the Company outsources operations related to the operation of this website or the use and management of personal information to third parties, the Company will exercise appropriate supervision over such contractors with respect to their handling of personal information.Procedures for Disclosure, Correction, Suspension of Use, and Complaints
The Company will respond, within the scope required by applicable data protection laws and regulations, to requests from individuals regarding the disclosure of retained personal data, correction, addition or deletion of the content of such data, suspension or deletion of its use, or suspension of its provision to third parties (hereinafter collectively referred to as “Requests for Disclosure, etc.”).
If you wish to make a Request for Disclosure, etc., or to submit a complaint regarding the handling of your personal information, please contact the inquiry desk below.Please note that, in responding to requests for disclosure of personal information, the Company may charge a reasonable fee as permitted by applicable laws. If the Company is unable to comply with a request, it will notify the individual without undue delay of the reasons for such decision. In the case of corrections, the Company will notify the individual of the outcome without undue delay. If the Company is unable to take the requested action, it will likewise provide prompt notice together with the reasons.
Contact for Personal Information Inquiries
Nakagawa Chemical Inc.
General Affairs Department (Personal Information Protection Administrator)
Iwataya Bldg. 8F, 2-1-6 Higashi-Nihonbashi, Chuo-ku, Tokyo, 103-0004, Japan
TEL: 03-5835-0349
(Office hours: 10:00-17:00 weekdays, except Saturdays, Sundays, national holidays, and year-end/New Year holidays)Handling of Personal Information on Linked Websites
This website may contain links to websites operated by third parties. The Company encourages users to review the privacy policies of such linked websites regarding the handling of personal information. The Company is not responsible for the handling of personal information on such linked websites or for any damages arising from the use of information obtained through such websites, except as required by applicable laws and regulations.
Compliance with Laws and Continuous Improvement
The Company endeavors to comply with applicable laws, regulations, and other relevant rules concerning the protection of personal information and to ensure that personal information is handled appropriately. The Company will also make reasonable efforts to continuously review and improve its practices and will reflect such improvements in this Privacy Policy as appropriate.
Trademarks
The trademark “CUTTING SHEET®” used on this website is owned by the Company or by rights holders who have authorized the Company to use it. Unauthorized use, reproduction, or use beyond the scope permitted by applicable laws is prohibited.
Please note that trademark rights for “CUTTING SHEET®” are registered only in certain jurisdictions and may not be registered, protected, or enforceable in other jurisdictions. The Company makes no representations or warranties regarding the existence, validity, or enforceability of such rights in any jurisdiction outside those in which they are registered.Information Security Policy
Nakagawa Chemical Inc. (the “Company”) endeavors to protect information assets entrusted by customers from threats such as accidents, disasters, and criminal acts, and to meet the trust placed in the Company by customers and society. The Company promotes information security measures across the organization in accordance with the following policy:
1. Management Responsibility
The Company endeavors to improve and enhance information security in an organized and continuous manner under the leadership of management.2. Establishment of Internal Systems
The Company establishes internal structures responsible for maintaining and improving information security and promotes information security measures in a planned manner.3. Employee Initiatives
The Company’s employees acquire the necessary knowledge and skills for information security and make efforts to ensure the effectiveness of information security measures.4. Compliance with Legal and Contractual Requirements
The Company endeavors to comply with applicable laws, regulations, rules, and contractual obligations relating to information security and to meet reasonable expectations of customers.5. Response to Incidents and Violations
In the event of violations of laws or contracts, or security incidents, the Company will take appropriate measures and make efforts to prevent recurrence.The Company will review this policy as appropriate and may revise it without prior notice. Any revisions will be posted on this page.
This Privacy Policy is originally written in Japanese, and the Japanese version shall prevail in the event of any discrepancy or inconsistency between the Japanese version and any translations. The English version is provided for reference purposes only.